At SOLO DIY, we respect your privacy and are committed to protecting your personal information. When you place an order on our website, we may collect details such as your name, phone number, address, and email to process and deliver your order.

We do not sell, trade, or share your personal information with third parties except when necessary for order fulfillment, delivery services, or legal requirements.

All information collected is used only to improve our services, communicate with customers, and ensure smooth order processing. By using our website, you agree to the collection and use of information according to this policy.

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Shipping Policy

SOLO DIY currently delivers products across Bangladesh. After confirming your order, processing usually takes 1–2 business days. Delivery time may vary depending on your location, typically 2–5 business days.

Customers will be contacted by phone to confirm their order before shipment. Shipping charges may vary depending on the delivery area.

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Return & Refund Policy

We want our customers to be satisfied with their purchase. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

Returns are accepted only for defective or incorrect items. The product must be unused and in its original packaging. After verification, we will arrange a replacement or refund if applicable.

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If you want, I can also write:

• Terms & Conditions (professional version)

• Cash on Delivery policy (very important for Bangladesh eCommerce)

• Warranty policy for DIY products

These will make your SOLO DIY website look more professional and trustworthy.